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AppointmentPlease Terms of Service

By using ("Service"), a service of TopHat Monkey Software LLC ("TopHat Monkey Software"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

TopHat Monkey Software reserves the right to update and change the Terms of Service without notice. Continued use of the Service after any such changes will constitute your consent to such changes. You can review the changes at any time at


  1. You must provide valid and accurate data for all required fields when signing up.
  2. If you would like to cancel your account, you are solely responsible for canceling your account properly. An email or phone request to cancel your account is not considered cancellation. You can cancel your account very easily by going to the Account section of your administration site - there are clear instructions and a no-hassle cancellation link there.
  3. Technical support is available via email only (
  4. Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis.
  5. You may not use the Service for any illegal purpose.
  6. All accounts require that a valid credit card be on file.
  7. If you sign up for an account and don't cancel before the end of your 1-month free trial, you will be billed monthly, starting 1 month from the date you sign up. If you cancel before the end of your one month trial, you will not be charged.
  8. The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
  9. Fees do not include taxes, and you shall be responsible for payment of all such taxes, excluding Unites States taxes.
  10. TopHat Monkey Software reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof)
  11. TopHat Monkey Software reserves the right to change the price of any service plan at any time with 30 days of notice. A change in prices printed on the main AppointmentPlease website on the pricing page shall constitute notice.
  12. TopHat Monkey Software shall not be liable for any modification, price change, suspension, or discontinuation of the Service.
  13. TopHat Monkey Software does not screen content, but it reserves the right to remove or refuse any content available via the Service.
  14. You shall not change any site or page to appear or imply to be officially sanctioned or associated with TopHat Monkey Software.
  15. You understand that TopHat Monkey Software uses third party hosting partners and software and hardware tools to provide the Service. The Service is run on computers that are not owned by TopHat Monkey Software, and it is likely that said computers have other users.
  16. If your use of the Service is causing an unusual degradation of the quality of service for others, TopHat Monkey Software reserves the right to terminate your account.
  17. You understand that data associated with your account may travel unencrypted over various networks between the server and your computer.
  18. You must not use the service to send unsolicited communications. If it is found by TopHat Monkey Software that you are using the Service to send unsolicited email communications, or "spam", your account will be terminated.
  19. TopHat Monkey Software does not warrant that the Service will meet your specific requirements, the Service will be uninterrupted, timely, secure, or error-free, the results that may be obtained from the use of the Service will be accurate or reliable, the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and any errors in the Service will be corrected.
  20. You agree to hold TopHat Monkey Software blameless for any damages or loss of business that results from use of or from any type of failure of the Service.
  21. The failure of TopHat Monkey Software to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and TopHat Monkey Software and govern your use of the Service, superceding any prior agreements between you and TopHat Monkey Software (including, but not limited to, any prior versions of the Terms of Service).

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